How To Contact SamCart Support

samcart-review

Online shopping is the next big thing. The rise of eCommerce proved its staying power, and new businesses are sprouting. You can also start your own business from this place.

SamCart is the solution to your organization. Business owners, marketers, and entrepreneurs wanted to get a slice of their success. We will be discussing its features, checkout requirements, and whether it is worth the investment.

If you don’t have time, you can check out the verdict at the end of the review. Let’s start!

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Before you go on, you may want to watch this video by Knowledge by Marcus on YouTube that gives a quick overview. After, you will want to read the rest of the article for a more comprehensive review of SamCart.

SamCart: The pros and cons

Pros

  • Upsells in a click
  • Many payment methods
  • User-friendly platform
  • In-built affiliate management program
  • Analytics reports
  • Live chat customer service

Cons

  • Design options are limited
  • Support for many payment channels is lacking
  • There are no cryptocurrency payments
  • Expensive fees

SamCart lets you sell memberships, services, or products. It helps businesses to create sales funnels with high conversion rates. In other words, it’s shopping cart software.

Features of SamCart How To Contact SamCart Support

If you’re an entrepreneur who’s not familiar with eCommerce, SamCart provides you the chance to sell online. SamCart will take the stress out of creating one from scratch. Each feature covers the essentials in an easy-to-understand manner.

One-click Upsells

Upsells in SamCart is one of the most important aspects of eCommerce. They offer customers additional choices for them to select, and you can get additional sales in return. Having no upsells in your sales funnel will not generate extra money.

These upsells will come in handy when your store is set up. You can also adjust the settings to suit your needs. This primarily works when you have a dedicated customer base.

How To Contact SamCart Support

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Bump Offers

Bump offers, also known by Bundling or simply “Bundling”, combine the main product/service with additional offers to increase profits.

You might find a fast-food restaurant that offers a meal and beverages for one. Another would be giving away free items after purchasing a product. Customers who receive them are more likely to trust them.

Efficient Checkout Pages

These Checkout Pages are professional templates. All of them can convert to sales with their own “sandbox” mode. You can also test them before they are published.

A feature like this is crucial to any online business. They could be the reason you don’t make any money. To get the best results, use them. You can personalize them however you wish. You can change the color, font, and style of your mugs!

Affiliate Center

This feature is only available at the Scale Plan. SamCart’s Affiliate Center allows you to connect with other bloggers to refer your site to make sales. These links can also be customized.

You don’t need to pay an additional fee. Why? Affiliates will be the ones who will spread the word. Affiliates will only be paid if you make a sale.

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A/B Testing

A/B Testing comes in when you have a stream of sales. These tests can be split, so you know where to work on. These tests can be applied to blog titles, opt in pages, emails, sales pages and many other areas.

You can start to work with the ones that generate more. A/B tests can be conducted on pages to see a real-life application.

Template Library

SamCart’s Template Library offers 18+ predesigned templates. They have checkout carts and landing pages that can be customized in their own builder. You don’t need additional code or relying on third-party services to use them.

Payment Options

Flexible payment options are available to your customers. They can be adjusted to their payment habits over time. Through SamCart’s settings, you can offer customers:

  • One-time Payments
  • Recurring Weekly
  • Recurring monthly
  • Recurring Quarterly
  • Recurring Yearly
  • Recurring Customer Days

Automated Coupons

Consumers love coupons as a means of transacting. On the side of the business, you get more transactions. Coupons can be used on a daily basis, weekly, monthly or yearly basis. 78% of consumers prefer that their coupons work automatically in their purchases.

App Integrations

SamCart can be integrated into a multitude of third-party apps. Some of them are payment providers, email marketing, and membership platforms. A platform is available for webinars.

There are only two payment options available for payment providers: Stripe and PayPal. At the moment, they do not accept Apple Pay, mobile payment, or cryptocurrency. SamCart is working on that to make it possible for everyone.

If you’re a marketer, you can connect to these platforms:

  • iContact
  • HubSpot
  • Ontraport
  • Active Campaign
  • MailChimp
  • Drip

When your business offers a membership option, SamCart’s partners get it covered. These include:

  • Thinkific
  • Post Affiliate Pro
  • WishList Member
  • Digital Access Pass
  • Optimize Member
  • Membermouse

For physical products, you only have ShipStation and Zapier. These two services can be linked to other fulfillment services to suit your business needs.

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Customer Support and Knowledge Base

SamCart customer support is just a click away. When you have a paid plan, you’ll be on the priority list for any troubleshooting. To make it more convenient, a live chat option is available so you can get real-time solutions from the experts.

When you prefer social media, SamCart has its own official Facebook group. And if you want to be formal, they can be reached out through email.

Their own help center, called the Knowledge Base, provides you extensive information on how SamCart works. They have videos, blog articles, and step-by-step processes.

Reporting System

The Reporting System displays the data in an attractive presentation. It is easy to navigate the numbers with their user interface. While in one part SamCart generates the sales, here it’s gathered flexibly.

Subscriber Saver

All missed payments and declined charges will be refunded. Customers may abandon their online shopping cart without paying for it. SamCart has this feature to help customers avoid failure and remind them to pay their bills.

When the habit becomes continuous, SamCart will automatically delete the subscription. The account will then be marked “delinquent” and it will serve as a gesture from your business. To solve the problem, you need to reach out to the customer regarding their supposed transactions.

Pricing Plans

All plans in SamCart have a 14-day free trial. Depending on your needs, you can take a look at how it works. Luckily, there’s a 30-day money-back guarantee. This applies to any plan.

Launch Plan

The starting plan or Launch Plan costs $49/month or $39/month if billed annually. This is for businesses that are starting out. From the name itself, you’ll get the base features, including: How To Contact SamCart Support

  • Unlimited Products: It’s up to you to how many products are going to be sold
  • Template Library with tried and tested templates
  • 750 different services
  • Transaction fees added at 1%
  • Chat support in-app

Growth Plan

This plan costs $99/month or $79/month if billed annually. The Launch Plan includes all features, plus additional features like:

  • SamCart branding will not be visible on your checkout pages if it is white-labeled
  • No extra transaction fees
  • 1-Click Upsells
  • A/B Testing

Scale Plan

The Scale Plan costs $199/month or $159/month if billed annually. This plan is meant for large enterprises. They got:

  • Subscription Saver
  • Affiliate Center
  • Dedicated Training & Support
  • Self-cancellation
  • Cart Abandonment

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Verdict

SamCart is an excellent platform for entrepreneurs and digital marketers. The setup of making an eCommerce store is fast and easy to use.

They provide a custom-built online store that generates sales. It can be reached to more people through their affiliates with the best strategies. What stands out is you can do A/B testing on all products and services to know which one works. How To Contact SamCart Support

There are only two payment processors available and there is no way to use cryptocurrency.

What makes SamCart distinct is the use of upsells. These are the ones that increase your sales and allow more customers to buy from you. In just one click, you can already have potential profits. How To Contact SamCart Support

Frequently Asked Questions (FAQs) How To Contact SamCart Support

What is SamCart?

SamCart is an online shopping cart website. Scott and Brian Moran founded SamCart in 2013. They aim to improve the eCommerce experience. They make selling online easy for both customers and business owners.

You can sell both physical and digital products or services. With their excellent affiliate programs and marketing strategies, it’s the go-to eCommerce site.

Does SamCart feature a Free Trial?

Yes! SamCart provides a free 14-day trial to businesses that want to get started. You can use all features according to the plan that you have.

Is SamCart compatible on my website?

Yes. Having SamCart can bring in more sales and conversions from paying customers. It works on any website.

Can you sell physical or digital products on SamCart?

Absolutely. You can sell physical and digital products in an optimized approach. You get to decide on the payment structure on what’s best for your business.

Is there a money-back guarantee?

Yes. SamCart offers a 30-day money back guarantee on all plans. You can test it out for free for 14 days. However, you will not be eligible to receive a refund.

Does SamCart boost sales?

It all depends on your strategy. While the platform itself can make things easier for your business, it’s how you’ll execute them. Note: the numbers don’t lie on the sales funnel. The tools on SamCart have their own potential. It is best to only use them when they are needed.

Can SamCart use tax?

SamCart is subject to tax. Just add your online store, Tax ID or VAT ID when applicable. The company will be the one that will provide tax rates accordingly. This includes sales tax for customers who purchase from the store.

Can SamCart pay you?

SamCart will not pay you directly if you sign up for the affiliate program. Payments will be given from the vendor or the affiliate. They are transacted through PayPal or Stripe.

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