SamCart Customer Service

samcart-review

Online shopping is in. eCommerce has proven its longevity, and new businesses are popping up all the time. Your own business can start from here too.

And that’s where SamCart comes in. SamCart was created for entrepreneurs, marketers, and business owners. This article will discuss its features, sales funnel, checkout needs, and if it’s worth the investment.

You can also view the verdict at the conclusion of the review if you don’t have the time. Let’s start!

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Before you continue, you may want to watch this video by Knowledge by Marcus on YouTube that gives a quick overview. After, you’ll want to read the rest of the article for a more comprehensive review of SamCart.

Pros and Cons of SamCart

Pros

  • Upsells in a click
  • Many payment methods
  • Platform that is user-friendly
  • In-built affiliate management program
  • Analytics reports
  • Customer service via live chat

Cons

  • Lack of design options
  • Support for many payment channels is lacking
  • No cryptocurrency payments
  • High-priced fees

In a nutshell, SamCart allows you to sell products, memberships, or services. It allows businesses to build sales funnels that have high conversion rates. It’s also shopping cart software.

Features of SamCart SamCart Customer Service

If you’re an entrepreneur who’s not familiar with eCommerce, SamCart provides you the chance to sell online. You won’t feel the stress of building one from the ground up. Each feature covers the essentials in an easy-to-understand manner.

One-click Upsells

SamCart’s upsells are one of the most important aspects to eCommerce. They offer customers additional choices for them to select, and you can get additional sales in return. Your sales funnel should include upsells. No extra revenue will be made if it’s not implemented.

So when the store is finally set up, these upsells will be helpful and you can adjust it to your liking. This works best if you have a loyal customer base.

SamCart Customer Service

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Bump Offers

Bump Offers, also known as Bundling, gathers the main product or service with complimentary offers to increase profits.

For example, your local fast-food chain offering a meal with beverages for the price of one. Another would be giving away free items after purchasing a product. Customers who receive them are more likely to trust them.

Efficient Checkout Pages

These Checkout Pages are professional templates. All of them can convert to sales with their own “sandbox” mode. You can also test them before they are published.

A feature like this is crucial to any online business. They can be the reason why you won’t have any profits. Use them to your advantage to get the best results. You can personalize them however you wish. Color, font, or style, it’s up to you!

Affiliate Center

This feature is only available at the Scale Plan. SamCart’s Affiliate Center allows you to connect with other bloggers to refer your site to make sales. These links can be customized too.

You don’t need to pay an additional fee. Why? The reason? Affiliates are the ones who spread the word. Affiliates will only be paid if you make a sale.

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A/B Testing

When you have sales, A/B testing is necessary. Splitting these tests allows you to know which areas to focus your efforts. They apply to your blog titles, opt-in pages, emails, sales pages, and more.

You can start to work with the ones that generate more. You can conduct A/B tests on pages to view a real-life application.

Template Library

SamCart’s Template Library offers 18+ predesigned templates. You can customize their checkout carts or landing pages in their built-in builder. You don’t need additional code or relying on third-party services to use them.

Payment Options

Flexible payment options are available to your customers. They can be adjusted to their payment habits over time. Through SamCart’s settings, you can offer customers:

  • One-time Payments
  • Recurring Weekly
  • Recurring monthly
  • Recurring Quarterly
  • Yearly Recurring
  • Recurring Customer Days

Automated Coupons

Coupons are a beloved means of transaction for consumers. On the side of the business, you get more transactions. The coupons can work on either a daily, weekly, monthly, or yearly deal. 78% of consumers prefer that their coupons work automatically in their purchases.

App Integrations

SamCart is compatible with a variety of third-party applications. These include payment providers, email marketing and membership platforms. A platform is available for webinars.

There are only two payment options available for payment providers: Stripe and PayPal. They do not accept cryptocurrency, mobile pay, or Apple Pay for the moment. SamCart is currently working to make this possible for everyone.

These platforms are great for marketers:

  • iContact
  • HubSpot
  • Ontraport
  • Active Campaign
  • MailChimp
  • Drip

SamCart partners can help you cover the cost of a membership option for your business. These include:

  • Thinkific
  • Register as an Affiliate
  • WishList Member
  • Digital Access Pass
  • Optimize Member
  • Membermouse

For physical products, you only have ShipStation and Zapier. These two services can be linked to other fulfillment services to suit your business needs.

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Customer Support and Knowledge Base

SamCart’s customer support is available one click away. When you have a paid plan, you’ll be on the priority list for any troubleshooting. You can also access live chat to get immediate answers from experts.

SamCart also has a Facebook group for those who prefer social media. And if you want to be formal, they can be reached out through email.

SamCart’s Knowledge Base is their own help center. It provides extensive information about how SamCart works. You will find videos, blog articles and step-by-step instructions.

Reporting System

Their Reporting System visualizes the data in an aesthetically pleasing presentation. Their user interface makes it easy to navigate numbers. SamCart generates sales in part, but here the data is gathered more responsively.

Subscription Saver

Any missed payments or declined charges will be removed. Some customers will leave their online shopping cart and not pay for it. SamCart has this feature to help customers avoid failure and remind them to pay their bills.

When the habit becomes continuous, SamCart will automatically delete the subscription. In turn, the account will be marked as “delinquent.” It serves as a gesture from your own business. To solve the problem, you need to reach out to the customer regarding their supposed transactions.

Pricing Plans

All plans in SamCart have a 14-day free trial. Depending on your needs, you can take a look at how it works. Luckily, there’s a 30-day money-back guarantee. This applies to all plans.

Launch Plan

The starting plan or Launch Plan costs $49/month or $39/month if billed annually. This is for businesses that are starting out. The name will give you the basic features. SamCart Customer Service

  • Unlimited Products: It’s up to you to how many products are going to be sold
  • Template Library with tried and tested templates
  • 750 different services
  • Transaction fees added at 1%
  • Chat support in-app

Growth Plan

This plan costs $99/month or $79/month if billed annually. You get all the features from the Launch Plan with more features such as:

  • SamCart branding will not be visible on your checkout pages if it is white-labeled
  • No extra transaction fees
  • 1-Click Upsells
  • A/B Testing

Scale Plan

The Scale Plan costs $199/month or $159/month if billed annually. This plan is for large companies. They got:

  • Subscription Saver
  • Affiliate Center
  • Specialized Training & Support
  • Self-cancellation
  • Cart Abandonment

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Verdict

SamCart is a great platform for digital marketers and entrepreneurs. It is quick and easy to set up an eCommerce store.

They provide a custom-built online store that generates sales. It can be reached to more people through their affiliates with the best strategies. What stands out is you can do A/B testing on all products and services to know which one works. SamCart Customer Service

The downside is being limited to only two payment processors and no option to use cryptocurrency.

SamCart’s unique feature is its use of upsells. These are the ones that increase your sales and allow more customers to buy from you. You can have potential profits in just one click. SamCart Customer Service

Frequently Asked Questions (FAQs). SamCart Customer Service

What is SamCart?

SamCart is an online shopping portal. Scott and Brian Moran founded SamCart in 2013. They aim to improve the eCommerce experience. They make selling online easy for both customers and business owners.

You can sell both physical and digital products or services. With their excellent affiliate programs and marketing strategies, it’s the go-to eCommerce site.

SamCart offers a free trial

Yes! SamCart offers a 14-day free trial for businesses who want to start here. All features are free to use according to the plan you subscribed to.

Is SamCart compatible on my website?

Yes. Having SamCart can bring in more sales and conversions from paying customers. It can be used on any website.

Can you sell physical or digital products on SamCart?

Yes. It is possible to sell both physical and digital products using an optimized approach. You decide the payment structure that works best for you and your business.

Is there a money-back guarantee?

Yes. SamCart offers a 30-day money back guarantee on all plans. You can test it out for free for 14 days. However, you will not be eligible to receive a refund.

Does SamCart boost sales?

It all depends on your strategy. The platform can be helpful, but it is your strategy that will make them work. The sales funnel is the most important aspect of the platform. The tools on SamCart have their own potential. It is best to only use them when they are needed.

Can SamCart use tax?

SamCart is subject to tax. Just add your online store, Tax ID or VAT ID when applicable. This company will then provide the tax rates. This will include sales tax whenever a customer purchases from the store.

Can SamCart pay you?

If you use the affiliate program, SamCart won’t pay you directly. Payments will come from the vendor or affiliate. They are transacted through PayPal or Stripe.

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